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Text[0]=["Service Delivery Strategy","Review and refine business requirements<br />Define critical success factors<br />Define outsourcing approach (In house vs. outsourced)<br />Identify appropriate locations / premises<br /><strong>Develop operating model:</strong><ul><li>Operational</li><li>Technical architectures</li></ul>Develop / refine pricing models"];
Text[1]=["Tender Management","Tender / Evaluation creation<br />Evaluation & Recommendations"];
Text[2]=["Bid Management & Support","Response management<br />Content provision<br />End-to-end solution design<br />Operating models<br />Performance measures<br />Contractual & commercial arrangements"];
Text[3]=["Transition Management","Programme management<br />Project management<br />Interim management"];
Text[4]=["Service Performance Assessment","<strong>Review and report on current performance:</strong><ul><li>Baseline</li><li>Influences</li><li>Impact</li></ul><strong>Benchmark and identify improvements to:</strong><ul><li>Performance measurement and reporting</li><li>Efficiency and effectiveness of service delivery</li></ul>"];
Text[5]=["Service Performance Optimisation","<strong>Manage improvements to:</strong><ul><li>People</li><li>Business & operational processes</li><li>Technology & systems</li><li>Relationships & communication</li><li>Commercial & contractual arrangements</li></ul>Benchmark"];

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